04 Jun 2024

Ultimate Guide to Choosing an e-Commerce Mailer

In today’s fast-paced online shopping landscape, the unboxing experience can be just as crucial as the product inside. This is where e-commerce mailer boxes come into play, offering an essential blend of functionality and marketing opportunity for your business. Not only do these boxes protect your products during transit, but they also serve as a physical representation of your brand.

With social media’s omnipresence and the rise of unboxing videos, the right packaging can elevate your product from a mere item to a memorable experience, thus making your e-commerce packaging more critical than ever.

In this guide, you will discover the importance of selecting the right e-commerce mailer boxes, including insights into the various types of mailer boxes available—from small shipping boxes to custom printed packaging. We'll delve into customisation options that allow you to infuse your brand identity into every package, the tangible benefits of using custom mailer boxes for your e-commerce business, and the top features to look for when choosing your packaging.

By the end of this guide, you'll be equipped with the knowledge to choose the best e-commerce mailer boxes that not only protect your products but also amplify your brand's presence in your market.

5 Reasons Why E-commerce Mailer Boxes Are Important for Brand Building

E-commerce mailer boxes are not just functional; they are a pivotal part of your brand's customer interaction and marketing strategy. Understanding their importance can enhance how your brand is perceived and can influence customer loyalty and satisfaction. Here’s why these elements are crucial for your business: 

  1. Branding and Marketing: First Impressions Count 

The first physical interaction a customer has with your brand is often through your packaging. E-commerce mailer boxes that are well-designed and visually appealing set the stage for how customers perceive the value of your product and brand. A striking design can leave a lasting impression, encouraging repeat purchases and enhancing word-of-mouth referrals. After all, who isn’t a sucker for great packaging? 

  1. Consistent Brand Identity 

Utilising customised e-commerce packaging allows for consistent brand portrayal across all customer touchpoints. By incorporating your logo, brand colours, and tagline, you reinforce brand identity and aid in building brand recognition, helping to reinforce your brand with customers. 

  1. Enhanced Marketing Opportunities 

Beyond mere packaging, e-commerce mailer boxes can serve as potent marketing tools. Features like QR codes, social media handles, or promotional inserts encourage further engagement with your brand and can turn a simple unboxing into a shareable event. This can help drive the ROI on your packaging. 

  1. Elevating the Unboxing Experience 

The act of unboxing has become a significant aspect of the customer journey, often shared on social platforms like YouTube, Instagram, and TikTok. And what’s the first thing the person shows and comments on? The box.

The box is always what grabs the attention. So, it pays to think about personalising your mailer box as much as possible. This includes handwritten notes, eye-catching stickers, branded freebies, and clever messaging – all boost the likelihood of these moments being talked about and shared. 

  1. Quality and Protection 

High-quality cardboard and thoughtful design not only protect your product during transit but also reflect the quality of your brand. Customers perceive this as a sign of a brand that values its products and consumers, which can influence their satisfaction and trust in your brand. That is why a renowned Californian tech company named after a fruit is celebrated for its meticulous attention to detail, evident from the moment you encounter their product packaging.

Ultimately, e-commerce mailer boxes play a crucial role in both marketing your products and enhancing customer experience. By effectively utilising these boxes, you ensure that every customer interaction starts positively, with a visually appealing and memorable unboxing experience that sets the tone for their perception of your brand. 

Customisation Options for Mailer Boxes

First impressions matter more than ever in e-Commerce. While brands fight for customers' attention online, you can win more customers offline by customising your mailer boxes. Whether you're looking to enhance brand recognition, protect your products during transit, or create a memorable unboxing experience, custom mailer boxes offer a range of options to help you achieve your goals. 

Design and Graphics

Customisation is key in making your e-commerce mailer boxes stand out. With options ranging from simple one-colour logos to full-colour, digitally printed designs, you can create packaging that represents your brand.

This includes everything from vibrant graphics and subtle backgrounds to images and slogans that you know your customers will love at first sight—and will want to share on their socials. So, could custom print boxes be one of the easiest ways to boost recognition? We think so. 

Materials and Finishes 

Choosing the right materials and finishes can significantly impact the unboxing experience. Our mailer boxes are constructed with 3mm thick cardboard, supported by B-flute corrugation. Combined, this ensures durability while helping to protect goods in transit. When it comes to finishes, matte white and kraft brown are the go-to choices for e-Commerce if custom print packaging is not within budget. However, this doesn’t mean you need to send bare-looking boxes.

A simple and cost-effective way to enhance the look of mailers is with custom branded packing tape or custom print stickers. These affordable add-ons coupled with a sturdy mailer will not only protect your products during transit but also give your packages a premium feel, enhancing your customer's perception of quality. 

Sizing and Dimensions 

The correct size and dimensions of your mailer boxes are crucial for protecting your products and minimising waste. Our mailer boxes are available in a wide range of sizes, designed to fit everything from bric-a-brac to coffee table-sized books and more. This flexibility ensures that your products are fit snug, reducing the risk of damage during shipping.

If you are looking for a custom size, this can also be done at Abbe Express. Going down the custom size route opens more opportunity to get a right-fit box tailored to your products. However, while minimum order quantities (MOQ) are small for off-the-shelf mailers, custom size mailers have larger MOQs, most often requiring 2-3,000 units to begin with.

So, if you are starting out, we recommend our customer choose an off-the-shelf size box as this is the most affordable option to get high quality mailer boxes. By integrating these customisation options, your e-commerce mailer boxes can become a powerful extension of your brand strategy, enhancing both functional and marketing aspects of your packaging. 

3 Reasons to Use E-commerce Mailer Boxes 

1. Improved Customer Satisfaction 

Plain and custom e-commerce mailer boxes enhance the customer experience in two ways. First, by ensuring that products are delivered in perfect condition. And second, by offering another avenue to market your brand. 

Meticulous attention to detail like this not only impresses customers but could (1) reduce customer churn, (2) increase customer loyalty, and (3) boost the chances of repeat purchases.  

2. Cost-Efficiency 

Investing in mailer boxes can lead to substantial cost savings in the long term. By using boxes designed for mailing as opposed to generic moving/packing boxes, our mailing boxes at Abbe Express are tested for durability. This ensures your products remain protected as they go through the postal system. And fewer breakages mean lower resend rates and higher margins for your e-commerce business. 

3. Environmental Impact 

Customers' attitudes to packaging are changing. And they are giving their hard-earned dollars to brands that align with their environmental values. A key consideration is sustainable packaging. Customers want to do business with brands doing their part to minimise their packaging footprint. This is where Abbe Express stands head and shoulders above the competition.

Our boxes and mailers are made from a blend of FSC-certified and virgin paper. This ensures they are 100 per cent recyclable yet are durable enough to handle the many hands and machines in the postal service. Moreover, opting for sustainable and minimising packaging waste can enhance your brand's image and resonate with today's eco-conscious shoppers. 

Top Features to Look for in E-commerce Mailer Boxes.

Durability and Protection 

When choosing e-commerce mailer boxes, the primary concern should be the safety and integrity of the products during transit. High-quality materials like our 3mm thick corrugated cardboard are essential as they provide the structural integrity needed to protect contents from damage. You can go one step further and add extra protection like reinforced corners or going down the custom design route and opting for a double-wall mailer.  

Easy Assembly and Use

As soon as a customer place their order, they want it despatched in double time. To make sure you can get orders out as fast as they come in, opt for easy-to-assemble boxes. The go-to option is flat-packed (to save on storage space) that fold out with a tuck lid to secure items. This makes it quick and easy to get customer orders out while cutting down on manual handling. 

Summing it up 

When selecting e-commerce mailer boxes, focus on durability and protection to make sure your products arrive in perfect condition, and don't underestimate the power of aesthetic appeal to enhance your brand's image and customer satisfaction.

Tips for Choosing the Right E-commerce Mailer Boxes 

Understanding Your Product Needs 

When selecting the ideal e-commerce mailer boxes, the first step is to understand the specific requirements of your products. Begin by measuring the dimensions—length, width, and height—of your product. This will guide you in choosing a mailer box that provides a snug fit, ensuring minimal movement and thereby reducing the risk of damage during transit.

For products with irregular shapes or those requiring additional protection, consider using packaging protection, like single face roll paper to wrap around your products and for void fill. 

It pays to invest 

If there’s one area you should never skimp on, it’s packaging. Opting for the cheapest option is never beneficial in the long run. Investing in high-quality, well-designed boxes can enhance the customer experience and encourage repeat business. Because there’s nothing customers hate more than receiving a package in a torn and dented box. 

Not every budget can extend to custom-designed boxes. This is where choosing high quality plain shipping mailers option that won’t break the bank yet ensures a professional look ultimately leading to increased customer loyalty and brand recognition. 

Conclusion 

The journey of selecting the right e-commerce mailer boxes for your business culminates in recognising their paramount role in not only safeguarding your products but also as crucial elements of your branding and marketing strategy. Ensuring your items arrive in perfect condition, tailoring packaging to enhance the unboxing experience, and utilising these touchpoints as opportunities to amplify your brand's message are indispensable tactics in today’s market.

The choice of mailer—be it plain or custom printed—along with thoughtful customisation regarding branding, materials, and sizing, plays a significant role in shaping customer perceptions and fostering brand loyalty.

The careful consideration of these elements not only positions your brand to make a memorable first impression but also supports a more sustainable brand image. You ensure a positive and lasting impact on your customers, steering your brand towards greater recognition and success in the competitive landscape of e-commerce. 

FAQs 

1. Why choose mailer boxes over regular boxes for shipping? 

When compared to regular shipping cartons, mailer boxes give your brand a professional look. What’s more, these self-securing boxes are durable and designed to withstand the rough handling of the postal system. And for extra protection, we recommend using quality butchers paper or corrugated cardboard face rolls for internal protection. 

2. How should I select the appropriate shipping box for my products? 

When choosing a shipping box, ensure that the size closely matches the dimensions of the product, allowing a slight amount of room for movement but not so much that it appears unprofessional or increases costs unnecessarily. A snug fit is not only more secure but also more environmentally friendly as less packaging is needed. 

3. Can you buy mailer boxes in bulk? 

Yes. At Abbe Express, we offer low MOQs to cater to start-ups and emerging brands. This ensures you can access premium eco-friendly boxes at an affordable rate. 

4. What are the benefits of using eco-friendly materials for mailer boxes? 

Using FSC-certified cardboard means your brand is supporting sustainable packaging. This can lead to a lower carbon footprint and less environmental impact overall. It also resonates with eco-conscious consumers, enhancing the brand's image and aligning with global trends towards greener business practices.